Farnham Electrical Distributors trading as Office Power Products
All orders for goods (the "Goods”) to be supplied by Office Power Products or any of its subsidiary companies as the case may (hereinafter referred to as the "Company”) are subject to these conditions of sale and the placing of an order by the buyer ("the Buyer) will constitute acceptance of these conditions.
1. The company shall retain legal and equitable ownership of all goods supplied until paid for in full. The customer shall remain at all times fiduciary bailee of the firm.

2. The customer is free to sell the goods supplied on the basis that the proceeds of the sale be allocated to the company in respect of any debt with the company.

3. The customer’s power of sale shall cease if a receiver is appointed or an act of bankruptcy is committed.

4. Notwithstanding clause 1 full responsibility for the goods passes to the customer upon delivery.

5. It is every instance for the customer to satisfy himself that the goods are fit and suitable for the purpose for which they are required. The company accepts no Liability for faulty goods other than to replace the goods in question. Customers are required to inspect all goods to ensure they are correct. Under no circumstances shall the company be liable for any consequential loss of whatsoever nature, howsoever caused, arising out of defect in the goods or from the unsuitability for any purpose.

6. No liability can be accepted for the goods used outside the manufacture’s recommendations. Where the company is asked for advice or recommendation it is to be treated as an opinion in no way constitutes a guarantee of performance. Qualified advice should always be sought.

FARNHAM ELECTRICAL DISTRIBUTORS TRADING AS OFFICE POWER PRODUCTS will, free of charge within a period of 12 months from the Date of delivery of the goods replace such goods which are proven to be defective due to defects in material or workmanship. This obligation will not apply where the goods have been improperly altered in any way whatsoever or have been subject to misuse or any of the following:-
The goods have been improperly installed or connected.
Any maintenance requirements that have not been complied with.
The customer has failed to notify the Company of any defect or suspected.
Defect with 3 days of delivery where the defect should be apparent on reasonable inspection.


All customers have the right to cancel their order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.

Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.

To meet the cancellation deadline, please notify us via email or phone about cancelling the order before the cancellation period has expired.
 If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the order.
You will not have any right to cancel an order for the supply of any of the following goods:

(a) medicinal products or services that are either dispensed on prescription or are available free under an NHS arrangement.

(b) a contract for passenger transport services - such as bus, rail or flight tickets.

(c) the supply of goods or services where prices are dependent upon fluctuations in the financial markets, which are beyond the control of the retailer.

(d) the supply of goods that are made to the customer's specification or are clearly personalised.

(e) the supply of goods that are liable to deteriorate or expire rapidly - such as a delivery of fresh flowers or meat.

(f) the supply of newspapers, periodicals or magazines.

All goods should be checked within 3 days of receipt and the company notified of any defects (the duty lies with the customer to inspect all goods at time of delivery). A signed delivery note shall indicate that inspection has taken place. If no inspection is possible this should be indicated on the delivery note at time of receipt of goods.
All goods returned by customer’s must be returned to us carriage paid and at the customer’s risk.
Orders cancelled after dispatch will incur a 25% re-stocking fee.

Drivers have no authority to accept goods for return unless given by us.
No goods will be credited unless they are returned in the condition in which they where delivered or collected.

Office Power Products then will issue a Goods Return Note (GRN)

The Goods Return Note should be returned with the goods by the customer failure to provide that note on the outside of the packaging will mean Office Power Products will reject the goods concerned. Office Power Products reserves the right to reject goods that are not returned in the original undamaged packaging.

All payments accepted via PayPal
All consumers agree to standard terms and conditions enforced by PayPal.

This condition applies if;-
The customer is in breach of any its obligations under these conditions: or
The customer has a receiving order in bankruptcy made against him or makes any arrangements with his creditors or, being a company, has a receiver, liquidator, administrator, supervisor or administrative receiver appointed over its property or assets or any part of them or if any order shall be made or any resolution passed for winding up the customer: or
The customer ceases, or threatens to cease on business: or
The company reasonably considers that any of the mentioned above will occur.

If this condition applies then the company may, without prejudice to its other rights or remedies, demand immediate payment by the customer of all unpaid accounts and suspend further deliveries and cancel this and any other contract between the company and customer without liability attaching to the company in respect of such suspension or cancellation and debit the customer with any loss sustained thereby.

Acceptance of order does not imply guarantee of delivery.
The company shall make every effort to supply as requested but cannot guarantee such and accepts no liability for loss arising from failure or delay in delivery.
Supply of goods may be withheld if accounts remain outstanding at time of dispatch.
Orders received over £200.00 net will be delivered free of charge Monday to Friday. Deliveries outside normal office hours and timed deliveries will be charged accordingly.
All orders received under £200.00 net will be charged carriage of £12.00.

Notwithstanding any offer, quotation, tender and pricelist orders are accepted on the express basis that the price payable for the goods will be our price ruling at the timed of dispatch unless agreed in writing.

All prices are exclusive of VAT at the prevailing rate.

In the case circumstances beyond our control including strikes, riot, lock-outs, fire, break down of machinery, act of God acts or omissions of government or other authorities we reserve the right to cancel or suspend our contract with the customer without thereby incurring any liability whatsoever.

These conditions and any contract entered into in pursuance of them shall be construed and take effect in accordance with English Law.